The protection of the personal data of the users and the visitors of our online store sofialapihos.GR (hereinafter “eShop”) is a fundamental condition in the creation of a mutual relationship of trust with our customers.
EShop is the official online store of the company H Etaireia . (hereinafter referred to as “Company”) with the following contact details:
- Karaitsi 17-18 • Giannitsa 58100
- 238 2027 536
By using our services you accept this Policy and are bound by its terms. Your personal data is used in accordance with the terms contained in this Policy and we will not rent, sell or forward your personal data to third parties without your prior express consent. The information we collect about you We collect information about you by registering with eShop during the process of ordering products or services.
By assigning your email to receive information material and offers (news letter).
The following data is collected and used for the operation of our services in order to provide you with the best possible service:
- Name / Surname
- zip code
- Telephone or mobile phone
- Analytics: IP, geographical location, navigation software (web browser), operating system, referral source, visit duration, web pages pages
- Optional: Gender, Date of birth
How will we use your information?
We use the information we collect from you to:
- the management and fulfillment of your orders,
- to inform you via email if we have your explicit consent for new products, offers and services that we believe you are interested in.
Manage your data Access and modify your account details Using your personal eShop account you can directly access your data (profile details), request a copy of the information we hold, and modify any information contained in your account. this.
Disable the deletion of your account
You have the right to request that your account be deactivated or permanently deleted. By deleting or deactivating your account your personal information will no longer be available. For any exercise of your rights for the processing of your personal data, you can contact us at firstname.lastname@example.org
Cookies are small files that are stored on your computer or device during your visit to the eShop and allow us to identify you as a user, if you use the same computer / device and the same browser. You have the ability to enable the setting in the browser to warn you before accepting cookies, to disable the ability to accept specific cookies or to reject all cookies. Note that these settings may not apply if you are using a different computer / device or browser. How long do we keep your data? We will retain your personal information for as long as it takes for your purchases to be successfully completed, as well as your service. For example, when you make a purchase, we will retain your order details for as long as it takes to complete the order. We will then retain your data for a period that allows us to manage or answer any questions or concerns regarding your purchase. Your data may also be retained so that we can continue to enhance your experience and ensure that you receive the rewards and service you deserve.
Regulation The management and protection of your personal data is governed by the relevant provisions of both Greek Law (Law 2472/1997, PD 207/1998, PD 79/2000 and No. 8 L. 2819/2000) , as well as European Law (Road 95/46 / EC and Road 97/66 / EC) and is harmonized with the instructions of the General Regulation (GDPR, 2016/679) of 25 May 2018. Competent Supervisory Authority The competent supervisory authority for our country is the Personal Data Protection Authority which offers information and assistance regarding the rights according to the Greek Law 2472/1997 and the relevant legislation (www.dpa.gr).
In order to carry out any transaction through the online store of sofialapihos.gr to place orders for the company’s products, you will be required to disclose some of your personal information. When you place an order, we will ask for your full name, the address to which the products will be shipped, your landline number (or any other telephone you want) and your email address.
These data are processed by the company in compliance with the application of article 7A par. 1 (β) Ν. 2472/1997, in order to implement the order given by the customer and in no way will be disclosed, made public or sold to third parties, unless the procedure set by the legislation for the removal of confidentiality is initiated (Law 2225/1994) or any obligations arising from the national application of Directive 24/2006.
The Website www.sofialapihos.gr uses a protocol for secure online commercial transactions. In this way all its information is encrypted so that it can not be read or changed during their transfer over the Internet.
The registration of the AFM and DOU from 01.01.2014 is considered necessary for the issuance of the receipt based on the POL. 1207 14/11/2012 ν. 4093/2012 (ΦΕΚ.222).